7x777 Privacy Policy
We take your personal information seriously. Read this policy to learn exactly how 7x777 collects, uses, and protects your data.
Introduction & Scope
7x777 is an online betting and casino platform committed to providing a safe and enjoyable experience for players in Bangladesh. This Privacy Policy ("Policy") describes how 7x777 ("we", "our", or "platform") collects, uses, stores, and discloses your ("user" or "you") personal information when you use our website, applications, and services.
By using the 7x777 website or services, you consent to the terms of this Policy. This Policy is an integral part of 7x777's terms and conditions. You must be at least 21 years old to use our services.
Information We Collect
2.1 Information You Provide
Information you provide directly during account registration and use of our services:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID card or passport number (for identity verification)
- Financial transaction details — bKash, Nagad, Rocket, Upay or bank account information
- Content of communications with our support team
2.2 Automatically Collected Information
When you use the 7x777 platform, our systems automatically collect certain information:
- IP address and device information (model, operating system)
- Browser type and language settings
- Date, time, and duration of service use (Bangladesh Standard Time, UTC+6)
- Pages visited, game play history, and betting activity
- Data from cookies and similar tracking technologies
- Referral source (where you came from before visiting our site)
2.3 Information Received from Third Parties
In some cases we may receive information from third-party service providers, such as identity verification services, payment processing partners, and fraud prevention systems. This information is used solely to ensure security and maintain the quality of our services.
Purpose of Data Use
| Purpose | Description |
|---|---|
| Account Management | Creating and verifying accounts and ensuring secure login. |
| Payment Processing | Completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers. |
| Service Improvement | Analysing user experience to improve platform performance. |
| Security & Fraud Prevention | Detecting suspicious activity and maintaining overall platform security. |
| Customer Support | Providing assistance via 24/7 live chat and email, and resolving complaints. |
| Responsible Gaming | Identifying problematic gaming behaviour and providing timely support. |
| Legal Compliance | Complying with applicable laws and regulations and supplying information required by authorities. |
| Communications & Marketing | Sending relevant offers, updates, and promotional information (based on your consent). |
Cookies & Tracking Technology
4.1 What Are Cookies?
Cookies are small text files stored in your browser or on your device. The 7x777 platform uses cookies to improve your user experience, keep login sessions active, and monitor platform performance.
4.2 Types of Cookies We Use
- Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
- Functional Cookies: Remember your preferences and settings (such as language selection).
- Analytics Cookies: Used to understand how users interact with the platform.
- Security Cookies: Help detect and prevent fraud.
4.3 Cookie Controls
You can disable cookies by changing your browser settings. Please note that disabling essential cookies may affect certain important platform features and may make it difficult for you to log in.
Information Disclosure & Sharing
5.1 When Do We Share Information?
7x777 never sells or rents your personal information. Information may be shared only in the following specific circumstances, and only to the extent necessary:
- Service Provider Partners: For payment processing (bKash, Nagad, Rocket, Upay, and banks), identity verification, and technical infrastructure support.
- Fraud Prevention: With specialist security services to maintain platform security.
- Legal Requirements: To respond to court orders, legal obligations, or legitimate requests from government authorities.
- Manipulation & Abuse Prevention: To investigate and address serious violations of platform terms and conditions.
5.2 International Data Transfers
Some of our service providers may be located outside Bangladesh. In such cases, we ensure that data transfers are conducted under appropriate security measures and that your privacy remains protected.
Data Retention & Security
6.1 Data Retention Period
We retain your information only for as long as necessary to fulfil the purpose for which it was collected, or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a specified period in accordance with regulatory requirements.
6.2 Security Measures
7x777 applies industry-standard security measures to keep your information safe:
- SSL Encryption: All data transmission between our platform and your device is encrypted using SSL/TLS technology.
- Secure Servers: Your information is stored on secure, access-controlled servers.
- Two-Factor Authentication: An additional verification layer to prevent unauthorised access to accounts.
- Regular Security Reviews: Our systems undergo regular security testing and assessment.
- Restricted Access: Only authorised personnel can access your information, and only on a need-to-know basis.
6.3 Response to Security Breaches
If a data security breach occurs that may affect your personal information, 7x777 will notify you as quickly as possible in accordance with applicable laws and regulations, and will take the necessary corrective measures.
Your Data Rights
7x777 believes you should have full control over your own information. Your key rights are described below:
Right to Access
You can request a copy of the personal information we hold about you at any time.
Right to Rectification
If your profile contains incorrect or incomplete information, you can request that it be corrected.
Right to Erasure
In certain circumstances you can request that your information be deleted, subject to exceptions where legal obligations apply.
Right to Object to Processing
You can object to and withdraw your consent for the use of your information for marketing purposes at any time.
Right to Data Portability
You can request a copy of your information in a common, machine-readable format.
Right to Restrict Processing
In certain circumstances you can request that the processing of your information be temporarily restricted.
Protection of Minors
7x777's services are intended solely for adults. We do not knowingly collect information from anyone under the age of 21, nor do we permit them to use the platform.
Age verification is in place during the account registration process. If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information.
Third-Party Services
The 7x777 platform uses a number of third-party services to operate, including payment gateways, game software providers (Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, Microgaming, and others), and technical services.
These third-party services have their own privacy policies, which are outside 7x777's control. We are responsible only for the processing of information on our own platform. We recommend reading the respective privacy policies of any third-party services before using them.
Changes to the Policy
7x777 reserves the right to update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- By displaying a notice on the platform
- By sending a message to your registered email address
- By publishing the updated date on this page
If you continue to use the platform after a revised policy has been published, you will be considered to have consented to the new policy. If you do not agree with the changes, please stop using our services and request that your account be closed.
Privacy Contact
If you have any questions, concerns, or requests about this privacy policy, our dedicated support team is always ready to help. We provide support in Bengali and English, 24 hours a day, 7 days a week.
You can also reach us via 24/7 live chat.